Ger Deering

Financial Services and Pensions Ombudsman Ireland
Ireland

Ger Deering is the Financial Services and Pensions Ombudsman Ireland. He was appointed Financial Services Ombudsman in 2015 and Pensions Ombudsman in 2016. He led the merger of both offices to establish the Office of the Financial Services and Pensions Ombudsman in January 2018.

Ger has led a significant change programme since his appointment that has resulted in many more complaints against financial service providers and pension providers being resolved through mediation.

Prior to his appointment as Ombudsman Ger established and led a number of public bodies and has considerable experience in protecting consumer and employment rights.

Ger was the first National Commissioner for Taxi Regulation and he was the founding Director of the National Employment Rights Authority (NERA). He played a key role in leading the Workplace Relations Reform Programme, which established the two-tier workplace relations dispute resolution system in Ireland that replaced the former complex and inefficient system involving five separate bodies.
He also worked in Local Government, Community Development, the Civil Service and the private sector.

Ger is Chairman of the International Network of Financial Services Ombudsman Schemes and a member of the Executive of FIN-NET, a network of national organisations responsible for settling consumers’ complaints in the area of financial services out of court.

Session

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