Anna is an experienced Chair and independent SRA board member, with a strong interest in consumer advocacy and particular expertise in regulation and policy. She has worked in a wide variety of sectors, including legal services, as past Chair of the Council of Licensed Conveyancers, and the health sector as a past Chair of the General Optical Council and chair of Healthwatch England.
She is currently an Independent Board Member of pay.uk and chairs the Board’s End User Advisory Council, as well as chairing an Independent Governance Committee at Zurich. She has previously chaired the Ofcom Communications Consumer Panel and the Rail Safety Standards Board and has been a Commissioner at the Care Quality Commission.
Anna is a former Chief Executive of the National Consumer Council and her executive career included roles at Which? and the Financial Services Authority.