Technology | Breakout: Technology and the Future of Legal Services Regulation

This session will delve into the regulatory issues that arise as more legal services are delivered through increasingly innovative use of technology.

The development of technology-based solutions, including self-help options, could lower the costs of legal services and hence enhance access to justice. At the same, the development of such solutions may involve or even require non-lawyer participation. In some jurisdictions, non-lawyer developers of technology may not have sufficient financial incentive to develop specialized legal technology/software for the legal sector.

Is it time to reform the rules that constrain such involvement so lawyers can adequately compensate tech developers, whether external or in-house? Should regulation shift to invigorate technology development in the provision of legal services, and if so, how?


  • Moderator – Gloria Lim, Director, Legal Industry Division / Director of Legal Services, Legal Services Regulatory Authority, Ministry of Law (Singapore)
  • Jennie Pakula, Manager, Innovation & Consumer Engagement, Victorian Legal Services Board + Commissioner (Australia)
  • Alice Namuli Blazevic, Partner at Katende, Ssempebwa & Company Advocates & Co-Founder of The Legal Innovation Hub (Uganda)
  • Juda Strawczynski, Director, Lawyers’ Professional Indemnity Company – LAWPRO® (Canada)
  • Don Bivens, Snell & Wilmer, L.L.P. (United States)


Oct 28 2020


21:00 - 22:00

Local Time

  • Timezone: America/New_York
  • Date: Oct 28 2020
  • Time: 22:00 - 23:00

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