Putting the Public in Public Interest | Breakout: Adopting a Restorative Approach to Complaints – the North American Perspective

With recidivism rates high, and increased litigiousness on the part of lawyers and the public, is our current system of ‘discipline’ demonstrably providing reliable public protection? Might there be better ways to fulfill our mandate while reducing rather than increasing harm?

This breakout session will explore the concepts, principles, opportunities and challenges of adopting a restorative approach to managing complaints from intake to adjudication, as a building block for proactive regulation, based on the panelists’ experiences with this approach. Participants will be provided a comprehensive and informative paper as well as simple tips to introduce this approach in your own jurisdiction.


  • Victoria Rees, QC – Professional Regulation Counsel, Pink Larkin (Canada)
  • Jerry Larkin – Administrator, Attorney Registration and Disciplinary Commission (United States)
  • Jessica Yates, Attorney Regulation Counsel, Colorado Supreme Court (United States)



Oct 29 2020


11:00 - 12:00

Local Time

  • Timezone: America/New_York
  • Date: Oct 29 2020
  • Time: 12:00 - 13:00

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