AI in the Access to Justice Toolkit

AI has the potential to make legal services cheaper, faster, and in some cases better. While this theoretically means that AI can make legal services more affordable and accessible, and therefore enhance citizens’ overall access to justice, to what extent this is true? How have AI tools been used to achieve this? Are there potential pitfalls that lawyers and regulators need to be aware of?

Topics to be discussed include:

  • The use of consumer-facing AI tools, whether those tools are offered by third parties or law firms, as a means by which to effectively impact the access crisis.
  • Case studies to illustrate the application of AI and how this enhance access to justice
  • The potential drawbacks, how to avoid them, and if and how regulators play a role in these instances.



  • Jennie Pakula, Manager, Innovation & Consumer Engagement, Victorian Legal Services Board and Commissioner



Sep 29 2021


21:30 - 22:30

Local Time

  • Timezone: America/New_York
  • Date: Sep 29 2021
  • Time: 22:30 - 23:30

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